![]() We realize that for our people to be innovative, creative, and passionate they need to feel supported and valued. Our employees rank us highly in terms of commitment to work/life balance. Here at Rakuten Kobo Inc., we offer a casual work environment and a group of friendly and talented individuals. Remote, Canada OR Remote, Global! Our headquarters is in Toronto, Canada and we have offices is Dublin, Ireland and Darmstadt, Germany and teams across the world in the US, UK, Europe, Japan, Brazil, and Australia. We welcome applications from recent graduates, career switchers, or those with an interest in bookselling and eCommerce. This opportunity is open to people who are early in their career or looking to make a career pivot. In order to be considered for this opportunity, you must be available to work full time for a period of four months. Co-op, Internships, Practicums (Work Integrated Learning).Colloquia, Conferences & Lectures - Recurring.Indigenous Action and Anti-Colonialism Committee. ![]() Equity, Diversity and Inclusion Unit (EDIU).FIAA Outstanding Alumni Award & FIAA Outstanding Student Contribution Award.FIAA Alumni Professional Development Grant.FIAA Student Conference / Research Grants.Knowledge Media Design Institute (KMDI).Identity, Privacy & Security Institute (IPSI).Continuing Education / PL Leaders Program.Master of Information (MI) Co-op Program.If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Any assistance in resolving this issue is appreciated.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. ![]() This is really poor performance for an online company and bad business practice. A responsive help email address that doesn't just take you to dead-end and leave you there A responsive chatbot that doesn't just take you to a dead-end and leave you there Clarification on the company's return policy on the purchase page Clarification on the requirement that a Kobo app is required to read the ebook on the purchase page I've emailed them four times over the span of nine days and received no response. I tried requesting a refund at least five or six times via the chatbot and it did the same thing.Īfter the chatbot failed, I tried contacting the company via which was listed as a way of getting in touch. But when you following these choices and get to the point of requesting a refund, the chatbot ultimately freezes and stops working. I initially did this through the website's chat app, which is run by an AI, and includes a stream of choices that enable you to request a refund. So, I requested a refund right away on 7 March 2023. I did not want to download a whole new app to read the book. On 7 March 2023, I purchased an ebook from Kobo Books, entitled "*** *** ***" by ******* ********* for $18.99: When I bought the book, I had no idea that I would have to download the Kobo app in order to read the book. ![]()
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